Privacy Policy
PRIVACY POLICY
1. Introduction
Welcome to Freedom Harvest! Your privacy is of utmost importance to us. This Privacy Policy outlines the type of information we collect, how we use it, and the steps we take to ensure your information remains private and secure.
2. The Information We Collect
- Personal Information: Upon registering, we collect user details such as name, email address, and phone number.
- Purchase History: We monitor the items you purchase to enhance and personalize your shopping experience.
- Payment Information: While third-party payment processors like Stripe handle your payment, we do not retain your full credit card details. However, customers have the option to save a default payment method within the app for a seamless purchasing experience. Only tokenized versions of your payment information are stored on our servers, ensuring both convenience and security for our users.
- Cookies and Location Data: We use cookies to enhance your user experience and track location services for pinpointing nearby farms and delivery tracking.
3. How We Use Your Information
- To provide, enhance, and personalize our services.
- To process transactions and track deliveries.
- For communication about orders, updates, and promotional offers.
- For advertising and marketing campaigns. e. Business analytics and understanding user preferences.
4. Data Sharing and Disclosure
- Farmers: Essential details are shared with farmers for the processing and delivery of orders.
- Third-Party Integrations: Your data may be shared with partners like DoorDash, Uber, and others to ensure seamless service delivery.
- Legal Obligations: If mandated by law, your information may be disclosed.
5. Data Retention
We keep your personal data as long as necessary to offer you our services and for vital reasons like adhering to legal mandates.
6. User Rights
- Access: Users can access and modify their personal information within account settings.
- Deletion: Users may request account deletion, with some data potentially retained for legal purposes.
7. Security
We adopt an array of security measures, such as encryption, secure servers, and consistent security audits, to protect your data.
8. Third-party Services
While our platform integrates with third-party services like DoorDash and Uber for deliveries, users should be aware that these entities have their own privacy policies, which we recommend reviewing.
9. Age Restrictions
Freedom Harvest is available for individuals aged 18 and older. Any accounts found to be owned by someone younger will be deactivated.
10. Changes to This Privacy Policy
From time to time, due to changes in our practices or for other operational, legal, or regulatory reasons, our Privacy Policy may be updated.
11. Disputes and Grievances
Any disputes or grievances related to user data will initially be addressed in-house, aiming for an amicable resolution. Should concerns escalate, our legal team will be involved.
12. Contact Us
For clarifications about our privacy practices or questions, please contact us at support@freedomharvest.com.